ServiceNow Integration Hub vs. Workato
A side-by-side comparison based on G2 review data.
| Metric | ServiceNow Integration Hub | Workato |
|---|---|---|
| Overall rating | 4.8 | 4.7 |
| Review count | 21 | 858 |
| Ease of use | 9.5 | 9.1 |
| Ease of setup | 9.3 | 9.1 |
| Quality of support | 9.7 | 9.3 |
| Meets requirements | 9.5 | 9.2 |
| NPS | 88.888889 | 79.80653 |
| Small Business | 9.5% | 21.6% |
| Mid-Market | 28.6% | 42.9% |
| Enterprise | 61.9% | 35.5% |
| Total page views | 226 | 4,526 |
| Total LLM citations | 412 | 37,700 |
ServiceNow Integration Hub
ServiceNow Integration Hub is a comprehensive solution designed to seamlessly connect ServiceNow workflows with a wide array of external systems, applications, and data sources. By leveraging pre-built spokes and a no-code development environment, Integration Hub enables organizations to automate processes, enhance productivity, and reduce integration complexities. Key Features and Functionality: - Out-of-the-Box Spokes: Access over 220 pre-built spokes that facilitate integration with numerous enterprise applications, allowing for rapid deployment and reduced development time.
- Customization
Workato
Workato is the #1-rated iPaaS and the leader in Enterprise MCP — the platform enterprises trust to unify integration, automation, and AI in one secure, cloud-native runtime. Trusted by over 12,000 customers including half the Fortune 500, Workato connects every system, process, and data source with 14,000+ pre-built connectors. What sets Workato apart: Enterprise MCP turns proven business processes into governed, agent-ready skills that any AI agent — Claude, ChatGPT, Cursor, or custom-built — can execute safely and predictably. No rip-and-replace required.
- Ease of Use
- Integrations
- Easy Integrations
- Features
- Automation
- Customer Support