G2 Vendor Directory

ServiceNow Integration Hub vs. MuleSoft Anypoint Platform

A side-by-side comparison based on G2 review data.

MetricServiceNow Integration Hub

by ServiceNow

MuleSoft Anypoint Platform

by Salesforce

Overall rating4.84.4
Review count21894
Ease of use9.58.7
Ease of setup9.38.6
Quality of support9.78.5
Meets requirements9.58.9
NPS88.88888963.040629
Small Business9.5%15.0%
Mid-Market28.6%30.6%
Enterprise61.9%54.3%
Total page views2262,245
Total LLM citations41212,066

ServiceNow Integration Hub

ServiceNow Integration Hub is a comprehensive solution designed to seamlessly connect ServiceNow workflows with a wide array of external systems, applications, and data sources. By leveraging pre-built spokes and a no-code development environment, Integration Hub enables organizations to automate processes, enhance productivity, and reduce integration complexities. Key Features and Functionality: - Out-of-the-Box Spokes: Access over 220 pre-built spokes that facilitate integration with numerous enterprise applications, allowing for rapid deployment and reduced development time.

Pros

  • Customization

MuleSoft Anypoint Platform

MuleSoft Anypoint Platform is the industry-leading integration and governance solution designed to connect any application, API, and AI agent across hybrid and multi-cloud environments. For nearly two decades, we have served as the integration backbone for the world’s most complex enterprises. Today, we are extending to the AI era. We allow organizations to move beyond AI sprawl into a unified architecture where legacy systems, modern APIs, and autonomous agents interact securely on a single, trusted foundation.

Pros

  • Ease of Use
  • Integration Capabilities
  • Integrations
  • API Management
  • Easy Integrations
  • API Integration