G2 Vendor Directory

ServiceNow Integration Hub vs. Make

A side-by-side comparison based on G2 review data.

MetricServiceNow Integration Hub

by ServiceNow

Make

by Integromat by Celonis

Overall rating4.84.6
Review count21436
Ease of use9.58.7
Ease of setup9.38.6
Quality of support9.78.5
Meets requirements9.59.2
NPS88.88888974.940898
Small Business9.5%81.6%
Mid-Market28.6%15.4%
Enterprise61.9%3.0%
Total page views2261,773
Total LLM citations41291,207

ServiceNow Integration Hub

ServiceNow Integration Hub is a comprehensive solution designed to seamlessly connect ServiceNow workflows with a wide array of external systems, applications, and data sources. By leveraging pre-built spokes and a no-code development environment, Integration Hub enables organizations to automate processes, enhance productivity, and reduce integration complexities. Key Features and Functionality: - Out-of-the-Box Spokes: Access over 220 pre-built spokes that facilitate integration with numerous enterprise applications, allowing for rapid deployment and reduced development time.

Pros

  • Customization

Make

Make is a leading visual AI automation platform. Make is the platform to build, manage, and scale all your automations and AI agents in one visual landscape. Connect 3,000+ apps, automate complex processes, create AI and agentic workflows, and use model context protocol (MCP) to scale your automations. Use the visual drag-and-drop scenario builder to link apps in a few clicks. Build limitless scenarios that run exactly the way your business needs them to. Make supports any app with an API, so it’s made to fit your tech stack.

Pros

  • Ease of Use
  • Automation
  • Easy Integrations
  • Integrations
  • Integration Capabilities
  • Time-saving