G2 Vendor Directory

ServiceNow Integration Hub vs. Hightouch

A side-by-side comparison based on G2 review data.

MetricServiceNow Integration Hub

by ServiceNow

Hightouch

by Hightouch

Overall rating4.84.6
Review count21424
Ease of use9.59.3
Ease of setup9.39.2
Quality of support9.79.3
Meets requirements9.59.1
NPS88.88888973.286052
Small Business9.5%26.7%
Mid-Market28.6%60.1%
Enterprise61.9%13.2%
Total page views2262,394
Total LLM citations41220,537

ServiceNow Integration Hub

ServiceNow Integration Hub is a comprehensive solution designed to seamlessly connect ServiceNow workflows with a wide array of external systems, applications, and data sources. By leveraging pre-built spokes and a no-code development environment, Integration Hub enables organizations to automate processes, enhance productivity, and reduce integration complexities. Key Features and Functionality: - Out-of-the-Box Spokes: Access over 220 pre-built spokes that facilitate integration with numerous enterprise applications, allowing for rapid deployment and reduced development time.

Pros

  • Customization

Hightouch

Hightouch is the leading data and Agentic Marketing Platform for modern marketing teams. Trusted by brands like Domino’s, Autotrader, cars.com, Superhuman (formerly Grammarly), and PetSmart, Hightouch helps marketers deliver personalized experiences, optimize performance, and move faster with data and AI. With Hightouch, business users can drive revenue, grow brand awareness, and maximize ROI without relying on engineering.

Pros

  • Ease of Use
  • Easy Integration
  • Easy Setup
  • Easy Integrations
  • Integrations
  • Customer Support