G2 Vendor Directory

ServiceNow Integration Hub vs. Frends

A side-by-side comparison based on G2 review data.

MetricServiceNow Integration Hub

by ServiceNow

Frends

by FRENDS

Overall rating4.84.5
Review count21161
Ease of use9.58.8
Ease of setup9.38.6
Quality of support9.78.9
Meets requirements9.58.9
NPS88.88888967.515924
Small Business9.5%18.5%
Mid-Market28.6%58.0%
Enterprise61.9%23.6%
Total page views226301
Total LLM citations4121,174

ServiceNow Integration Hub

ServiceNow Integration Hub is a comprehensive solution designed to seamlessly connect ServiceNow workflows with a wide array of external systems, applications, and data sources. By leveraging pre-built spokes and a no-code development environment, Integration Hub enables organizations to automate processes, enhance productivity, and reduce integration complexities. Key Features and Functionality: - Out-of-the-Box Spokes: Access over 220 pre-built spokes that facilitate integration with numerous enterprise applications, allowing for rapid deployment and reduced development time.

Pros

  • Customization

Frends

Frends is a European low-code integration platform as a service (iPaaS) that enables organizations to connect applications, automate workflows, and manage APIs across cloud and on-premises environments. Designed for both developers and business technologists, Frends helps streamline system communication, reduce integration complexity, and support real-time operations. The platform supports a wide range of use cases including ERP modernization, cloud migration, business process automation, and data synchronization between legacy and modern systems.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Easy Integrations
  • Integration Capabilities
  • Simple