G2 Vendor Directory

ServiceNow App Engine vs. Ultimus Digital Process Automation Suite

A side-by-side comparison based on G2 review data.

MetricServiceNow App Engine

by ServiceNow

Ultimus Digital Process Automation Suite

by Ultimus

Overall rating4.54.8
Review count1,17619
Ease of use8.89.4
Ease of setup8.88.9
Quality of support8.79.5
Meets requirements8.79.4
NPS64.45497688.235294
Small Business24.1%15.8%
Mid-Market27.9%47.4%
Enterprise48.0%36.8%
Total page views2,775117
Total LLM citations8,2100

ServiceNow App Engine

ServiceNow App Engine is a development platform for building, extending, and governing custom work on the ServiceNow AI Platform. Developers use it to create new tables, extend out-of-the-box workflows, and build full applications. Business teams use it to replace the spreadsheets, email chains, and standalone tools that often run core processes. Most custom development on ServiceNow doesn’t start from a blank slate. Teams add fields and tables to existing processes, change how a request routes through an approval, or add logic to a workflow the platform already runs.

Pros

  • Ease of Use
  • App Development
  • Easy Creation
  • Low Code
  • Low Coding
  • No Coding

Ultimus Digital Process Automation Suite

Ultimus a only low-code business process automation platform that tackles complex, mission critical projects – without long, expensive professional service engagements, custom programming workarounds, high maintenance costs, and slow performance at scale. Enterprises around the world use Ultimus to automate key processes such as account opening, credit approval, purchase-to-pay and order-to-cash, vendor and employee onboarding and offboarding, case management and customer support, benefits provisioning, and quote configuration - or any request and approval use case.

Pros