G2 Vendor Directory

ServiceNow App Engine vs. Softr

A side-by-side comparison based on G2 review data.

MetricServiceNow App Engine

by ServiceNow

Softr

by Softr

Overall rating4.54.7
Review count1,176749
Ease of use8.89.2
Ease of setup8.89.2
Quality of support8.79.7
Meets requirements8.78.8
NPS64.45497683.839779
Small Business24.1%90.8%
Mid-Market27.9%7.4%
Enterprise48.0%1.8%
Total page views2,7752,024
Total LLM citations8,21043,442

ServiceNow App Engine

ServiceNow App Engine is a development platform for building, extending, and governing custom work on the ServiceNow AI Platform. Developers use it to create new tables, extend out-of-the-box workflows, and build full applications. Business teams use it to replace the spreadsheets, email chains, and standalone tools that often run core processes. Most custom development on ServiceNow doesn’t start from a blank slate. Teams add fields and tables to existing processes, change how a request routes through an approval, or add logic to a workflow the platform already runs.

Pros

  • Ease of Use
  • App Development
  • Easy Creation
  • Low Code
  • Low Coding
  • No Coding

Softr

Softr is the AI app builder for business operations. Build secure internal tools and portals with databases, workflow automation, and integrations included. Access control and granular permissions are built in. Non-technical teams can launch, maintain, and change their own tools without relying on developers. Most teams are held back by fragmented systems: work is scattered across spreadsheets, docs, messages, and tools that don't connect. Softr replaces that fragmentation with a single platform for building software tailored to your exact workflows and business logic.

Pros

  • Ease of Use
  • Customer Support
  • Easy Setup
  • Integrations
  • Easy Integration
  • Intuitive