G2 Vendor Directory

ServiceNow App Engine vs. SAP Business Technology Platform

A side-by-side comparison based on G2 review data.

MetricServiceNow App Engine

by ServiceNow

SAP Business Technology Platform

by SAP

Overall rating4.54.4
Review count1,176422
Ease of use8.88.5
Ease of setup8.88.2
Quality of support8.78.7
Meets requirements8.78.9
NPS64.45497661.209068
Small Business24.1%25.5%
Mid-Market27.9%35.6%
Enterprise48.0%38.9%
Total page views2,775960
Total LLM citations8,2103,721

ServiceNow App Engine

ServiceNow App Engine is a development platform for building, extending, and governing custom work on the ServiceNow AI Platform. Developers use it to create new tables, extend out-of-the-box workflows, and build full applications. Business teams use it to replace the spreadsheets, email chains, and standalone tools that often run core processes. Most custom development on ServiceNow doesn’t start from a blank slate. Teams add fields and tables to existing processes, change how a request routes through an approval, or add logic to a workflow the platform already runs.

Pros

  • Ease of Use
  • App Development
  • Easy Creation
  • Low Code
  • Low Coding
  • No Coding

SAP Business Technology Platform

SAP Business Technology Platform (SAP BTP) is a multi-cloud platform-as-a-Service optimized to work with SAP solutions. It is a unified platform of technologies SAP uses for its own innovation, to extend and integrate business applications, and to infuse artificial intelligence and context-aware business data.

Pros

  • Ease of Use
  • Integrations
  • Easy Integrations
  • Features
  • Data Management
  • Analytics