ServiceNow App Engine vs. Pega Platform
A side-by-side comparison based on G2 review data.
| Metric | ServiceNow App Engine | Pega Platform |
|---|---|---|
| Overall rating | 4.5 | 4.2 |
| Review count | 1,176 | 278 |
| Ease of use | 8.8 | 8.6 |
| Ease of setup | 8.8 | 8.3 |
| Quality of support | 8.7 | 8.5 |
| Meets requirements | 8.7 | 8.7 |
| NPS | 64.454976 | 44.723618 |
| Small Business | 24.1% | 13.8% |
| Mid-Market | 27.9% | 19.2% |
| Enterprise | 48.0% | 67.0% |
| Total page views | 2,775 | 768 |
| Total LLM citations | 8,210 | 8,670 |
ServiceNow App Engine
ServiceNow App Engine is a development platform for building, extending, and governing custom work on the ServiceNow AI Platform. Developers use it to create new tables, extend out-of-the-box workflows, and build full applications. Business teams use it to replace the spreadsheets, email chains, and standalone tools that often run core processes. Most custom development on ServiceNow doesn’t start from a blank slate. Teams add fields and tables to existing processes, change how a request routes through an approval, or add logic to a workflow the platform already runs.
- Ease of Use
- App Development
- Easy Creation
- Low Code
- Low Coding
- No Coding
Pega Platform
Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help people focus on what matters most, so they can meet today’s customer demands while continuously transforming for tomorrow.
- Customer Support
- Features
- Integrations
- Ease of Use
- Data Management
- Process Management