G2 Vendor Directory

ServiceNow App Engine vs. AWS Step Functions

A side-by-side comparison based on G2 review data.

MetricServiceNow App Engine

by ServiceNow

AWS Step Functions

by Amazon Web Services (AWS)

Overall rating4.54.3
Review count1,17636
Ease of use8.88.5
Ease of setup8.88.2
Quality of support8.78.9
Meets requirements8.78.7
NPS64.45497652.941176
Small Business24.1%41.7%
Mid-Market27.9%27.8%
Enterprise48.0%30.6%
Total page views2,775122
Total LLM citations8,210251

ServiceNow App Engine

ServiceNow App Engine is a development platform for building, extending, and governing custom work on the ServiceNow AI Platform. Developers use it to create new tables, extend out-of-the-box workflows, and build full applications. Business teams use it to replace the spreadsheets, email chains, and standalone tools that often run core processes. Most custom development on ServiceNow doesn’t start from a blank slate. Teams add fields and tables to existing processes, change how a request routes through an approval, or add logic to a workflow the platform already runs.

Pros

  • Ease of Use
  • App Development
  • Easy Creation
  • Low Code
  • Low Coding
  • No Coding

AWS Step Functions

AWS Step Functions makes it easy to coordinate the components of distributed applications and microservices using visual workflows. Building applications from individual components that each perform a discrete function lets you scale and change applications quickly.

Pros