G2 Vendor Directory

ServiceNow App Engine vs. App Builder

A side-by-side comparison based on G2 review data.

MetricServiceNow App Engine

by ServiceNow

App Builder

by Infragistics

Overall rating4.54.5
Review count1,17646
Ease of use8.89.4
Ease of setup8.89.7
Quality of support8.79.1
Meets requirements8.79.1
NPS64.45497664.444444
Small Business24.1%65.2%
Mid-Market27.9%15.2%
Enterprise48.0%19.6%
Total page views2,775261
Total LLM citations8,2102,038

ServiceNow App Engine

ServiceNow App Engine is a development platform for building, extending, and governing custom work on the ServiceNow AI Platform. Developers use it to create new tables, extend out-of-the-box workflows, and build full applications. Business teams use it to replace the spreadsheets, email chains, and standalone tools that often run core processes. Most custom development on ServiceNow doesn’t start from a blank slate. Teams add fields and tables to existing processes, change how a request routes through an approval, or add logic to a workflow the platform already runs.

Pros

  • Ease of Use
  • App Development
  • Easy Creation
  • Low Code
  • Low Coding
  • No Coding

App Builder

App Builder™ is a low-code tool that enables teams to create high-functioning applications with ease using a drag-and-drop WYSIWYG interface. Then generate clean, pixel-perfect code for Angular, React, Web Components, and Blazor. It enables you to start an app from scratch choose from a library of pre-built templates or responsive screen layouts, or import your Figma designs and then customize them with a toolbox of 60+ UI controls.

Pros

  • Ease of Use
  • Features
  • Drag
  • No Coding
  • User Interface
  • Drag and Drop