G2 Vendor Directory

ServiceBox vs. XOi

A side-by-side comparison based on G2 review data.

MetricServiceBox

by Jobbox Software

XOi

by XOi

Overall rating4.94.9
Review count1438
Ease of use9.49.6
Ease of setup9.49.4
Quality of support9.79.9
Meets requirements9.39.6
NPS92.85714397.368421
Small Business100.0%38.9%
Mid-Market0.0%50.0%
Enterprise0.0%11.1%
Total page views178521
Total LLM citations3201,147

ServiceBox

ServiceBox is the leader in Field Service Management. No matter what industry you work in, ServiceBox’s software and app can help you run a more efficient business and increase your bottom line. ServiceBox was originally designed for the Plumbing and Heating (HVAC) industry, but over the years we've grown to become a full feature software for service companies of all industries.

Pros

    XOi

    XOi is the data intelligence solution for the asset lifecycle. It captures, enriches, and connects asset data across every stage of service—giving field service providers the visibility to drive revenue growth, improve operational performance, and keep assets running at their best. XOi serves the entire field service ecosystem, connecting contractors, technicians, original equipment manufacturers (OEMs), distributors, and asset owners through a shared source of truth centered on the asset.

    Pros

    • Ease of Use
    • Efficiency
    • Features
    • Customer Support
    • Data Management
    • Quality