G2 Vendor Directory

ServiceBox vs. ServiceTitan

A side-by-side comparison based on G2 review data.

MetricServiceBox

by Jobbox Software

ServiceTitan

by ServiceTitan

Overall rating4.94.4
Review count14381
Ease of use9.48.6
Ease of setup9.47.1
Quality of support9.78.0
Meets requirements9.38.9
NPS92.85714366.042781
Small Business100.0%65.7%
Mid-Market0.0%32.4%
Enterprise0.0%1.9%
Total page views1783,706
Total LLM citations32040,093

ServiceBox

ServiceBox is the leader in Field Service Management. No matter what industry you work in, ServiceBox’s software and app can help you run a more efficient business and increase your bottom line. ServiceBox was originally designed for the Plumbing and Heating (HVAC) industry, but over the years we've grown to become a full feature software for service companies of all industries.

Pros

    ServiceTitan

    Ready to grow your service business? Meet ServiceTitan. ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. ServiceTitan is powerful yet easy to use, combining scheduling, dispatch, invoicing, sales, marketing, reporting, and more in a mobile, cloud-based platform.

    Pros

    • Ease of Use
    • Customer Support
    • Features
    • Tracking
    • Efficiency
    • Improvement