G2 Vendor Directory

ServiceBox vs. Connecteam

A side-by-side comparison based on G2 review data.

MetricServiceBox

by Jobbox Software

Connecteam

by Connecteam

Overall rating4.94.6
Review count143,506
Ease of use9.49.1
Ease of setup9.49.1
Quality of support9.79.2
Meets requirements9.39.1
NPS92.85714372.365407
Small Business100.0%85.5%
Mid-Market0.0%14.0%
Enterprise0.0%0.4%
Total page views1786,069
Total LLM citations32042,388

ServiceBox

ServiceBox is the leader in Field Service Management. No matter what industry you work in, ServiceBox’s software and app can help you run a more efficient business and increase your bottom line. ServiceBox was originally designed for the Plumbing and Heating (HVAC) industry, but over the years we've grown to become a full feature software for service companies of all industries.

Pros

    Connecteam

    Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational efficiency. Connecteam allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, professional, and satisfied. At the heart of Connecteam lies a powerful suite of tools for scheduling, time tracking, task management, communication, HR processes, and training—all built for the realities of frontline teams.

    Pros

    • Ease of Use
    • Features
    • Scheduling
    • Team Collaboration
    • User-Friendly
    • Communication