G2 Vendor Directory

SeatGeek Enterprise vs. Blackthorn Events

A side-by-side comparison based on G2 review data.

MetricSeatGeek Enterprise

by TopTix

Blackthorn Events

by Blackthorn.io

Overall rating3.64.5
Review count10230
Ease of use9.38.8
Ease of setup9.58.5
Quality of support8.89.2
Meets requirements9.19.1
NPS2069.130435
Small Business80.0%41.8%
Mid-Market20.0%44.9%
Enterprise0.0%13.3%
Total page views432,003
Total LLM citations2933,200

SeatGeek Enterprise

With a technology-first approach to ticketing and an obsession with user experience, the SeatGeek product is always improving through relentless optimization by the best tech and marketing minds in the industry.

Pros

  • Ticketing
  • Navigation Ease
  • Event Management
  • Ease of Use
  • Time-saving
  • Intuitive

Blackthorn Events

If running an event means filing a request every time you need a new ticket type, session, or form, you’re not alone. Most event platforms make you choose: capable but hard to learn, or easy to use but outside your CRM, with data that sometimes syncs back in. Blackthorn Events is the event management platform that runs natively in Salesforce. And now it’s built for the person running the event. Meet Forge Forge is Blackthorn’s web-based workspace for building and running events end to end. Work in your browser, without learning Salesforce screens or waiting in an admin queue.

Pros

  • Event Management
  • Customer Support
  • Ease of Use
  • Salesforce Integration
  • Helpful
  • Easy Setup