SearchUnify vs. C2Perform
A side-by-side comparison based on G2 review data.
| Metric | SearchUnify | C2Perform |
|---|---|---|
| Overall rating | 4.5 | 4.4 |
| Review count | 123 | 19 |
| Ease of use | 8.7 | 8.7 |
| Ease of setup | 8.4 | 8.3 |
| Quality of support | 9.6 | 8.6 |
| Meets requirements | 8.9 | 8.9 |
| NPS | 68.333333 | 57.894737 |
| Small Business | 3.3% | 5.6% |
| Mid-Market | 49.2% | 55.6% |
| Enterprise | 47.5% | 38.9% |
| Total page views | 2,300 | 65 |
| Total LLM citations | 357 | 64 |
SearchUnify
SearchUnify is an enterprise Agentic AI platform purpose-built to transform customer support through autonomous, intelligent, and insight-driven operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the Contextual Relevance Engine (SCORE) framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across every stage of the support lifecycle. SearchUnify’s core product suite addresses every dimension of modern support.
- Search Functionality
- Customer Support
- Results
- Helpful
- Ease of Use
- Efficiency
C2Perform
C²Perform is the Super App for contact centers and customer support operations. Why buy multiple single-purpose products when you can have all the tools you need to improve performance and engage your team all under one roof? Quality Assurance, Coaching, Learning Management, Knowledge Base, Communications Tools and more work seamlessly and use business rules to ensure that things don't fall through the cracks. Some of the biggest brands in the world rely on C²Perform to drive their operational cadence and keep employees connected.