G2 Vendor Directory

Scrunch AI vs. Trellis

A side-by-side comparison based on G2 review data.

MetricScrunch AI

by Sitecore

Trellis

by Trellis

Overall rating4.64.1
Review count7414
Ease of use8.99.3
Ease of setup9.310.0
Quality of support9.59.0
Meets requirements9.19.2
NPS70.2702735.714286
Small Business53.8%64.3%
Mid-Market35.4%21.4%
Enterprise10.8%14.3%
Total page views2,566368
Total LLM citations92,2671,988

Scrunch AI

Scrunch is the AI Customer Experience platform. AI is now your most important visitor. As LLMs increasingly answer questions on behalf of humans, your website’s primary audience is no longer people—it’s the AI agents deciding what gets seen, trusted, and chosen. Scrunch is the AI Customer Experience platform built for this shift. Scrunch helps brands monitor and benchmark their presence in AI search, uncover content and citation gaps, and deliver AI-ready website experiences that shape the way brands are discovered--and chosen--on AI platforms.

Pros

  • Ease of Use
  • Insights
  • Customer Support
  • Competitor Analysis
  • Updates
  • AI Features

Trellis

Trellis offers an eCommerce merchandising solution that leverages historical performance data to implement and manage advertising, pricing, content, and promotions. Trellis helps brands boost advertising profitability and growth, continuously optimizes content for organic growth and conversion rates, and grows profit margins with fully automated dynamic pricing functionality. By integrating vital merchandising tactics, they deliver integrated campaign management to profitably grow on Amazon and Walmart.

Pros