G2 Vendor Directory

Screen Recordings by Screendesk vs. Vidcast

A side-by-side comparison based on G2 review data.

MetricScreen Recordings by Screendesk

by Screendesk

Vidcast

by Cisco

Overall rating4.44.7
Review count14131
Ease of use9.29.5
Ease of setup9.69.7
Quality of support7.69.4
Meets requirements9.59.4
NPS64.28571486.153846
Small Business50.0%37.4%
Mid-Market35.7%40.5%
Enterprise14.3%22.1%
Total page views33311
Total LLM citations18643

Screen Recordings by Screendesk

Screen recordings, live video calls, and video sharing straight from your ticketing system - no downloads for agents and customers needed.

Pros

    Vidcast

    Vidcast is an innovative AI-powered video engagement platform designed specifically for enterprises. By adopting a video-first strategy, Vidcast transforms the way you engage and communicate, ensuring that the depth and richness of information are preserved while delivering actionable insights. Effortlessly engage, discover, and create compelling video content that audiences want to watch.

    Pros

    • Ease of Use
    • Easy Sharing
    • Features
    • Easy Creation
    • Easy Recording
    • Time-saving