G2 Vendor Directory

Screen Recordings by Screendesk vs. StoryXpress

A side-by-side comparison based on G2 review data.

MetricScreen Recordings by Screendesk

by Screendesk

StoryXpress

by StoryXpress

Overall rating4.44.9
Review count1425
Ease of use9.29.7
Ease of setup9.69.9
Quality of support7.69.7
Meets requirements9.59.3
NPS64.28571496
Small Business50.0%84.0%
Mid-Market35.7%16.0%
Enterprise14.3%0.0%
Total page views3392
Total LLM citations1898

Screen Recordings by Screendesk

Screen recordings, live video calls, and video sharing straight from your ticketing system - no downloads for agents and customers needed.

Pros

    StoryXpress

    StoryXpress has been empowering immersive video experiences since 2014. The product suite is being actively used by thousands of global enterprises, media companies, retailers, service providers and educational institutions, engaging an active community of 400k+ users. StoryXpress achieves this by developing technologies once thought impossible, providing enterprise grade security features, customer support without any excuses, and leveraging the expertise and resources of a global infrastructure.

    Pros