Screen Recordings by Screendesk vs. Riverside
A side-by-side comparison based on G2 review data.
| Metric | Screen Recordings by Screendesk | Riverside |
|---|---|---|
| Overall rating | 4.4 | 4.8 |
| Review count | 14 | 1,757 |
| Ease of use | 9.2 | 9.5 |
| Ease of setup | 9.6 | 9.6 |
| Quality of support | 7.6 | 9.5 |
| Meets requirements | 9.5 | 9.5 |
| NPS | 64.285714 | 93.008596 |
| Small Business | 50.0% | 88.7% |
| Mid-Market | 35.7% | 9.0% |
| Enterprise | 14.3% | 2.3% |
| Total page views | 33 | 9,173 |
| Total LLM citations | 18 | 64,737 |
Screen Recordings by Screendesk
Screen recordings, live video calls, and video sharing straight from your ticketing system - no downloads for agents and customers needed.
Riverside
Riverside (formerly Riverside.fm) is the all-in-one platform for recording, live streaming, editing, repurposing, and publishing studio-quality videos and podcasts. Creators and businesses use it to produce broadcast-quality content without the production maze of multiple tools, expensive studios, or technical expertise. Record up to 4K video and uncompressed audio locally on every participant’s device, so quality holds up even on bad internet. Edit by editing the transcript. Turn long recordings into clips, captions, show notes, and translations with AI. Webinars scale to 10,000 attendees.
- Ease of Use
- Quality
- High Quality
- Recording
- Video Quality
- Audio Quality