Screen Recordings by Screendesk vs. Kaltura
A side-by-side comparison based on G2 review data.
| Metric | Screen Recordings by Screendesk | Kaltura |
|---|---|---|
| Overall rating | 4.4 | 4.3 |
| Review count | 14 | 118 |
| Ease of use | 9.2 | 8.8 |
| Ease of setup | 9.6 | 8.2 |
| Quality of support | 7.6 | 8.4 |
| Meets requirements | 9.5 | 8.9 |
| NPS | 64.285714 | 55.555556 |
| Small Business | 50.0% | 27.4% |
| Mid-Market | 35.7% | 39.3% |
| Enterprise | 14.3% | 33.3% |
| Total page views | 33 | 823 |
| Total LLM citations | 18 | 116 |
Screen Recordings by Screendesk
Screen recordings, live video calls, and video sharing straight from your ticketing system - no downloads for agents and customers needed.
Kaltura
Kaltura helps organizations turn content, knowledge, and audience signals into personalized, AI-powered experiences that move people forward. Our platform brings together content, video, data, intelligence, and agentic AI to help businesses engage customers, enable employees, and guide every user with the right content, interaction, or next step in the moment. Kaltura’s solutions are built around two critical business challenges: accelerating revenue across the customer journey and helping people learn, perform, and succeed at scale.
- Features
- Ease of Use
- Quality
- Integrations
- Reliability
- Video Quality