G2 Vendor Directory

Screen Recordings by Screendesk vs. Greenshot

A side-by-side comparison based on G2 review data.

MetricScreen Recordings by Screendesk

by Screendesk

Greenshot

by Greenshot

Overall rating4.44.8
Review count14167
Ease of use9.29.5
Ease of setup9.69.7
Quality of support7.69.1
Meets requirements9.59.6
NPS64.28571485.889571
Small Business50.0%34.7%
Mid-Market35.7%43.1%
Enterprise14.3%22.2%
Total page views33552
Total LLM citations182,996

Screen Recordings by Screendesk

Screen recordings, live video calls, and video sharing straight from your ticketing system - no downloads for agents and customers needed.

Pros

    Greenshot

    Greenshot is a free and open-source screenshot tool designed for Windows and macOS users, offering a lightweight yet powerful solution for capturing and editing screenshots. Developed by Thomas Braun, Jens Klingen, and Robin Krom, Greenshot enables users to quickly capture selected regions, windows, or full screens, and provides a built-in image editor for annotating, highlighting, or obfuscating parts of the screenshot before exporting.

    Pros

    • Ease of Use
    • Daily Use
    • Easy Editing