G2 Vendor Directory

SAP SuccessFactors Agent Performance Management vs. HawkSoft

A side-by-side comparison based on G2 review data.

MetricSAP SuccessFactors Agent Performance Management

by SAP

HawkSoft

by Hawksoft

Overall rating4.34.8
Review count1084
Ease of use8.09.3
Ease of setup7.49.0
Quality of support7.89.7
Meets requirements8.19.4
NPS5083.333333
Small Business0.0%95.2%
Mid-Market10.0%2.4%
Enterprise90.0%2.4%
Total page views701,088
Total LLM citations686,516

SAP SuccessFactors Agent Performance Management

The SAP SuccessFactors Agent Performance Management solution streamlines onboarding, compliance, and incentive compensation management to support the needs of your insurance company to optimize outcomes and deliver superior performance. -Cloud deployment -Integrated compliance and background checks -Streamlined dispute resolution -Reduction in agent inquiry and payment errors

Pros

  • Workflow Efficiency
  • Tracking
  • Efficiency
  • Features
  • Task Management
  • Comprehensive Information

HawkSoft

Since 1995, HawkSoft is a leader in agency management systems for commercial and personal lines agencies that want effective workflows and a delightful experience for staff and policyholders. We take pride in being independently owned and answerable to only two stakeholders – customers and employees. Created by independent agents, HawkSoft continues to evolve as a cutting-edge system that powers thousands of agencies with the tools and technologies you need to succeed in the ultra-competitive modern insurance industry.

Pros

  • Communication
  • Integrations
  • Policy Management
  • Training
  • Customer Support
  • Downloads