SAP Sales Performance Management vs. Centrical

A suite covering incentive compensation management, territory and quota planning, and sales performance analytics for organizations with complex, variable sales compensation structures. It automates incentive plan calculations and dispute resolution, uses AI to recommend plan optimizations and balance territories, and gives sales reps real-time visibility into earnings and performance to keep teams motivated and aligned to strategic goals.

Centrical is the Workforce Orchestration System for the hybrid frontline, where people and AI agents play as one team. Across sales, service, and operations, Centrical turns a business goal into a running performance program, building the KPIs, learning, coaching, simulations, and challenges needed to turn strategy into frontline behavior, and behavior into outcomes.