G2 Vendor Directory

Sangoma Wholesale Carrier Services vs. Exotel Customer Communication Platform

A side-by-side comparison based on G2 review data.

MetricSangoma Wholesale Carrier Services

by Sangoma

Exotel Customer Communication Platform

by Exotel

Overall rating3.44.4
Review count1190
Ease of use7.39.0
Ease of setup9.59.1
Quality of support8.28.4
Meets requirements7.58.8
NPS3058.888889
Small Business63.6%32.6%
Mid-Market36.4%43.8%
Enterprise0.0%23.6%
Total page views24322
Total LLM citations127,682

Sangoma Wholesale Carrier Services

Sangoma Wholesale Carrier Services helps businesses and service providers deliver reliable, high-value VoIP and communication solutions. We offer voice, messaging, hosted VoIP, billing, and 911 services—all at competitive wholesale pricing. Whether you're an ITSP, MSP, or enterprise, our SIP trunking and carrier services make it easy to expand your offerings and grow your business. Choose the features you need, pay only for what you use, and manage it all through our simple self-service portal. Easily handle billing, add or update features, and support multiple locations—all in one place.

Pros

    Exotel Customer Communication Platform

    Exotel is an advanced customer engagement platform that combines CPaaS, omnichannel contact centers, and Conversational AI, driving over 70 million daily conversations for more than 7,100 businesses across India, Southeast Asia, the Middle East, and Africa. Our platform is designed to foster richer, AI-powered, and contextual interactions, offering businesses unparalleled speed and scale in their communications. Our recent license for end-to-end VoIP telephony services reinforces our position as a fully compliant cloud calling operator, enabling cost-effective, secure communication solutions.

    Pros

    • Ease of Use
    • Easy Integrations
    • Call Quality
    • Useful
    • Integrations
    • Fast Service