G2 Vendor Directory

Salesforce B2C Commerce vs. Constructor

A side-by-side comparison based on G2 review data.

MetricSalesforce B2C Commerce

by Salesforce

Constructor

by Constructor.io

Overall rating4.34.8
Review count70458
Ease of use8.59.5
Ease of setup8.18.1
Quality of support8.69.7
Meets requirements8.89.3
NPS45.95419887.931034
Small Business27.2%13.0%
Mid-Market40.3%40.7%
Enterprise32.5%46.3%
Total page views1,9481,321
Total LLM citations5,0219,953

Salesforce B2C Commerce

Salesforce B2C Commerce empowers customers to quickly grow profitability. Customers of all sizes can build pixel-perfect experiences and embed commerce into every touchpoint with templates, composability and headless APIs. Meanwhile automated AI helps cut costs and driver merchandiser productivity. By connecting the shopping journey across unified marketing, service and order fulfillment, companies can deliver seamless, personalized experiences across all consumer touchpoints with a single view of the customer.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Personalization
  • Easy Integration
  • Customer Experience

Constructor

Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver personalized experiences in real-time that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and Grove Collaborative.

Pros

  • Ease of Use
  • Customer Support
  • Search Efficiency
  • Results
  • Helpful
  • Experience