G2 Vendor Directory

Salesforce B2C Commerce vs. Adobe Commerce (formerly Magento Commerce)

A side-by-side comparison based on G2 review data.

MetricSalesforce B2C Commerce

by Salesforce

Adobe Commerce (formerly Magento Commerce)

by Adobe

Overall rating4.34.0
Review count704623
Ease of use8.57.7
Ease of setup8.17.0
Quality of support8.67.6
Meets requirements8.88.6
NPS45.95419828.428094
Small Business27.2%59.9%
Mid-Market40.3%30.5%
Enterprise32.5%9.6%
Total page views1,9481,855
Total LLM citations5,02113,984

Salesforce B2C Commerce

Salesforce B2C Commerce empowers customers to quickly grow profitability. Customers of all sizes can build pixel-perfect experiences and embed commerce into every touchpoint with templates, composability and headless APIs. Meanwhile automated AI helps cut costs and driver merchandiser productivity. By connecting the shopping journey across unified marketing, service and order fulfillment, companies can deliver seamless, personalized experiences across all consumer touchpoints with a single view of the customer.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Personalization
  • Easy Integration
  • Customer Experience

Adobe Commerce (formerly Magento Commerce)

Adobe Commerce delivers high-performing, personalized shopping at scale. Delivered as Adobe Commerce as a Cloud Service (ACCS), it boosts conversion with an AI-powered storefront, built-in merchandising, and GenAI-driven content. ACCS supports rapid expansion through multi-site, multi-language, and multi-brand capabilities, handling millions of SKUs, complex catalogs, and custom pricing. Always-on SaaS innovation lowers total cost of ownership by removing upgrade overhead and minimizing maintenance.

Pros

  • Features
  • Customizability
  • Customization
  • Flexibility
  • Ease of Use
  • Integrations