Salesforce Adoption Dashboards vs. Leaptree Optimize

Great user adoption doesn't just happen! The Salesforce Adoption Dashboards provide visibility to relevant user login history & trending, adoption of key features such as accounts & opportunities, and critical sales and marketing productivity enhancers.

Leaptree Optimize is an AI-Powered contact center QA built inside Salesforce that significantly streamlines processes with intelligent insights. The platform allows seamless setup of multiple scorecards, with AI-powered automation and insight engines delivering deeper performance trend analysis. It allows supervisors to automate the creation of metrics and scorecards for any given activity: from call handling to updating records and scheduling follow-ups. Optimize enables the measurement of interactions across voice, email, webchat and social media.