G2 Vendor Directory

SalesCaptain vs. Text Request

A side-by-side comparison based on G2 review data.

MetricSalesCaptain

by SalesCaptain

Text Request

by Text Request

Overall rating4.44.6
Review count295970
Ease of use9.29.4
Ease of setup9.39.4
Quality of support9.49.4
Meets requirements9.49.3
NPS71.52542471.028037
Small Business69.9%65.4%
Mid-Market29.8%30.7%
Enterprise0.3%3.9%
Total page views5,570635
Total LLM citations1,7782,416

SalesCaptain

SalesCaptain is an all-in-one communication platform with a chat based AI agent builder, designed for modern businesses. It unifies phone calls, texting, webchat, and social media messaging into a single collaborative inbox. With SalesCaptain, you can easily create AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks — all without any technical expertise.

Pros

  • Automation
  • Communication
  • Ease of Use
  • Helpful
  • Communication Improvement
  • Time-saving

Text Request

Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive text messages without losing voice capabilities. Our business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more.

Pros

  • Ease of Use
  • Communication
  • Easy Communication
  • Helpful
  • Client Interaction
  • Customer Support