G2 Vendor Directory

RSoft CRM vs. Mekari Qontak

A side-by-side comparison based on G2 review data.

MetricRSoft CRM

by RSoft

Mekari Qontak

by Mekari

Overall rating5.04.7
Review count1542
Ease of use9.99.5
Ease of setup9.79.7
Quality of support9.89.4
Meets requirements9.89.4
NPS10090.243902
Small Business66.7%47.6%
Mid-Market33.3%45.2%
Enterprise0.0%7.1%
Total page views2872,523
Total LLM citations1622,715

RSoft CRM

RSoft CRM (Customer Relationship Management) software is a tool used by businesses to manage interactions and relationships with current and potential customers. These software typically provide a range of features designed to help organizations streamline their sales, marketing, and customer service efforts. Here are some common features found in Roft CRM software: 1. Contact Management 2. Sales Management 3. Lead Management 4. Marketing Automation 5. Customer Support & Services 6. Analytics Report & Dashboard 7. Integration

Pros

  • Customer Support
  • User-Friendly
  • Lead Management
  • Automation Features
  • Reporting
  • Easy Customization

Mekari Qontak

Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales, customer service and operations. Our solutions empower businesses using WhatsApp & Instagram, social media, e-commerce, voice calls, KPIs and offline activities within a unified SaaS CRM technology.

Pros

  • Ease of Use
  • User Interface
  • Integration
  • Intuitive
  • Customer Support
  • User-Friendly