RMS vs. Visual Matrix PMS
A side-by-side comparison based on G2 review data.
| Metric | RMS | Visual Matrix PMS |
|---|---|---|
| Overall rating | 4.4 | 4.6 |
| Review count | 20 | 10 |
| Ease of use | 8.9 | 9.5 |
| Ease of setup | 8.9 | 7.1 |
| Quality of support | 8.3 | 9.3 |
| Meets requirements | 8.9 | 8.6 |
| NPS | 55 | 70 |
| Small Business | 65.0% | 80.0% |
| Mid-Market | 25.0% | 10.0% |
| Enterprise | 10.0% | 10.0% |
| Total page views | 180 | 47 |
| Total LLM citations | 572 | 42 |
RMS
Great hospitality isn’t about paperwork, it’s about people. RMS is a leading hospitality platform trusted by over 7,000 businesses across 70 countries. Designed to simplify operations and elevate the guest experience with: smart automation, real-time insights, and tools that make guest interactions seamless. From smoother bookings and secure payments to a guest portal for managing stays, exploring upgrades, and chatting with your team, RMS connects people, technology, and places, so you can focus on what really matters: keeping your hotel full (not your to-do list).
Visual Matrix PMS
More than 3,000 properties in 30+ countries worldwide choose the Visual Matrix hospitality operating system to optimize hotel operations and serve guests from reservation to return stay. Our system includes a game-changing PMS and an independent mobile operating platform (MOP) for use with Visual Matrix and most other PMS systems. Our PMS offers powerful features and key integrations that are easy to use, like revenue management with automated rate/discount tiering, a fully integrated channel manager, and a mobile app for tracking performance on the go.