G2 Vendor Directory

RMS vs. StayNTouch Cloud PMS

A side-by-side comparison based on G2 review data.

MetricRMS

by RMS

StayNTouch Cloud PMS

by StayNTouch

Overall rating4.44.4
Review count2067
Ease of use8.99.2
Ease of setup8.99.2
Quality of support8.38.8
Meets requirements8.98.8
NPS5552.459016
Small Business65.0%64.2%
Mid-Market25.0%34.3%
Enterprise10.0%1.5%
Total page views180157
Total LLM citations572420

RMS

Great hospitality isn’t about paperwork, it’s about people. RMS is a leading hospitality platform trusted by over 7,000 businesses across 70 countries. Designed to simplify operations and elevate the guest experience with: smart automation, real-time insights, and tools that make guest interactions seamless. From smoother bookings and secure payments to a guest portal for managing stays, exploring upgrades, and chatting with your team, RMS connects people, technology, and places, so you can focus on what really matters: keeping your hotel full (not your to-do list).

Pros

    StayNTouch Cloud PMS

    StayNTouch offers an intuitive Cloud PMS that simplifies hotel operations from end-to-end; including reservation management, front desk management, revenue management, housekeeping, group and allotment handling, financials and reporting, and multi-property management. With StayNTouch Cloud PMS, hotels can increase staff productivity, drive revenues, reduce costs, and provide a unique guest experience to fit their brand style and promise.

    Pros