RMS vs. Mews
A side-by-side comparison based on G2 review data.
| Metric | RMS | Mews |
|---|---|---|
| Overall rating | 4.4 | 4.8 |
| Review count | 20 | 32 |
| Ease of use | 8.9 | 9.5 |
| Ease of setup | 8.9 | 8.6 |
| Quality of support | 8.3 | 8.8 |
| Meets requirements | 8.9 | 9.4 |
| NPS | 55 | 87.5 |
| Small Business | 65.0% | 46.9% |
| Mid-Market | 25.0% | 50.0% |
| Enterprise | 10.0% | 3.1% |
| Total page views | 180 | 537 |
| Total LLM citations | 572 | 3,321 |
RMS
Great hospitality isn’t about paperwork, it’s about people. RMS is a leading hospitality platform trusted by over 7,000 businesses across 70 countries. Designed to simplify operations and elevate the guest experience with: smart automation, real-time insights, and tools that make guest interactions seamless. From smoother bookings and secure payments to a guest portal for managing stays, exploring upgrades, and chatting with your team, RMS connects people, technology, and places, so you can focus on what really matters: keeping your hotel full (not your to-do list).
Mews
Mews is a connected hospitality operating system that brings revenue, operations and the guest journey together in one cloud-native platform. At its core is an award-winning PMS – named Best PMS (2024, 2025, 2026) – that powers day-to-day hotel operations: from reservations and rate management to check-in/out, payments, housekeeping and reporting, all in a single, real-time workspace instead of disconnected tools.