RMS vs. Cloudbeds
A side-by-side comparison based on G2 review data.
| Metric | RMS | Cloudbeds |
|---|---|---|
| Overall rating | 4.4 | 4.2 |
| Review count | 20 | 41 |
| Ease of use | 8.9 | 8.7 |
| Ease of setup | 8.9 | 8.3 |
| Quality of support | 8.3 | 8.4 |
| Meets requirements | 8.9 | 8.5 |
| NPS | 55 | 58.974359 |
| Small Business | 65.0% | 82.9% |
| Mid-Market | 25.0% | 17.1% |
| Enterprise | 10.0% | 0.0% |
| Total page views | 180 | 838 |
| Total LLM citations | 572 | 13,021 |
RMS
Great hospitality isn’t about paperwork, it’s about people. RMS is a leading hospitality platform trusted by over 7,000 businesses across 70 countries. Designed to simplify operations and elevate the guest experience with: smart automation, real-time insights, and tools that make guest interactions seamless. From smoother bookings and secure payments to a guest portal for managing stays, exploring upgrades, and chatting with your team, RMS connects people, technology, and places, so you can focus on what really matters: keeping your hotel full (not your to-do list).
Cloudbeds
Cloudbeds is hospitality’s only intelligent growth engine — a unified platform trusted by the world’s most ambitious hoteliers across 150 countries. Built to challenge the limits of outdated tech stacks, Cloudbeds connects operations, revenue, distribution, and guest experience in one powerful, intuitive system. The platform is enhanced with Signals, a hospitality AI model giving hoteliers the power to anticipate demand, run smarter operations, and craft more personal, profitable guest journeys at scale.