G2 Vendor Directory

RMS vs. 360HMS

A side-by-side comparison based on G2 review data.

MetricRMS

by RMS

360HMS

by 360 Mango Solutions

Overall rating4.44.2
Review count2059
Ease of use8.98.8
Ease of setup8.99.3
Quality of support8.38.6
Meets requirements8.98.9
NPS5543.103448
Small Business65.0%61.0%
Mid-Market25.0%23.7%
Enterprise10.0%15.3%
Total page views18081
Total LLM citations57266

RMS

Great hospitality isn’t about paperwork, it’s about people. RMS is a leading hospitality platform trusted by over 7,000 businesses across 70 countries. Designed to simplify operations and elevate the guest experience with: smart automation, real-time insights, and tools that make guest interactions seamless. From smoother bookings and secure payments to a guest portal for managing stays, exploring upgrades, and chatting with your team, RMS connects people, technology, and places, so you can focus on what really matters: keeping your hotel full (not your to-do list).

Pros

    360HMS

    Complete end-to-end hotel solution 360HMS covers 20+ integrated modules including front office, restaurant POS, housekeeping, accounts, booking engine, and CRM—so you don’t need multiple separate systems. Proven in real hotels across regions The system is designed and deployed for SME hotels, lodges, guest houses, and restaurants in India and Africa, with workflows built from real hospitality operations and on-ground experience.

    Pros