RFS Business Solutions vs. Simply Contact
A side-by-side comparison based on G2 review data.
| Metric | RFS Business Solutions | Simply Contact |
|---|---|---|
| Overall rating | 5.0 | 4.8 |
| Review count | 22 | 15 |
| Ease of use | 0.0 | 0.0 |
| Ease of setup | 0.0 | 0.0 |
| Quality of support | 0.0 | 0.0 |
| Meets requirements | 0.0 | 0.0 |
| NPS | 100 | 86.666667 |
| Small Business | 81.8% | 66.7% |
| Mid-Market | 13.6% | 33.3% |
| Enterprise | 4.5% | 0.0% |
| Total page views | 64 | 47 |
| Total LLM citations | 43 | 125 |
RFS Business Solutions
RFS Business Solutions is the top provider of outsourced contact centre solutions to businesses with worldwide reach through international alliances.
Simply Contact
Simply Contact is a customer support operations partner for companies in complex, regulated, and high-expectation industries. Founded in 2013 and headquartered in Warsaw, the company designs and runs tailored support operations that combine industry-trained multilingual teams with AI embedded into workflows where it provides demonstrable impact. Today Simply Contact employs 850+ agents across eight European locations (the UK, Poland, Czech Republic, Slovakia, Romania, Bulgaria, Moldova, and Ukraine), handling over 10 million customer requests annually in 30+ languages.