G2 Vendor Directory

Reviewshake vs. Reputation

A side-by-side comparison based on G2 review data.

MetricReviewshake

by Shake.io

Reputation

by Reputation

Overall rating4.54.5
Review count272,469
Ease of use8.09.1
Ease of setup6.78.8
Quality of support8.59.0
Meets requirements8.29.2
NPS79.16666769.56341
Small Business96.2%29.0%
Mid-Market3.8%45.5%
Enterprise0.0%25.4%
Total page views1232,443
Total LLM citations48415,748

Reviewshake

Reviewshake is the best-in-class reputation management solution that is geared towards small and medium businesses and resellers. Our solution is hyper-focused on online reviews and offers benefits in four areas: managing reviews across 120+ sites, generating new reviews by asking customers for them, showcasing reviews to boost social proof and trust, as well as analyzing reviews and conducting competitive benchmarking.

Pros

    Reputation

    Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere customers make decisions. By operating as a unified data system, the platform turns fragmented reviews, listings, and surveys into actionable intelligence—ensuring every local storefront, franchise, or dealer group receives clear, prioritized actions. This consolidation empowers marketing and operations teams with complete visibility into local search performance and customer interactions across the entire enterprise network.

    Pros

    • Ease of Use
    • Review Management
    • Helpful
    • Centralized Reviews
    • Reputation Management
    • Centralized Management