G2 Vendor Directory

Reviewshake vs. Experience.com

A side-by-side comparison based on G2 review data.

MetricReviewshake

by Shake.io

Experience.com

by Experience.com

Overall rating4.54.8
Review count27413
Ease of use8.09.4
Ease of setup6.79.3
Quality of support8.59.4
Meets requirements8.29.5
NPS79.16666785.888078
Small Business96.2%34.3%
Mid-Market3.8%41.9%
Enterprise0.0%23.8%
Total page views1231,290
Total LLM citations4845,294

Reviewshake

Reviewshake is the best-in-class reputation management solution that is geared towards small and medium businesses and resellers. Our solution is hyper-focused on online reviews and offers benefits in four areas: managing reviews across 120+ sites, generating new reviews by asking customers for them, showcasing reviews to boost social proof and trust, as well as analyzing reviews and conducting competitive benchmarking.

Pros

    Experience.com

    Experience.com is an Experience Management Platform that helps organizations turn customer and employee feedback into stronger experiences, greater trust, and greater visibility. Experience.com connects Customer Experience (CX), Employee Experience (EX), reputation, online visibility, and AI Visibility in one platform. Organizations can collect and analyze feedback, manage reviews and reputation, publish content and social updates, maintain accurate business information, and strengthen how their brand appears across search and AI-powered discovery.

    Pros

    • Ease of Use
    • Helpful
    • Customer Support
    • Review Management
    • Experience
    • Centralized Reviews