G2 Vendor Directory

Reviewshake vs. Birdeye

A side-by-side comparison based on G2 review data.

MetricReviewshake

by Shake.io

Birdeye

by Birdeye

Overall rating4.54.7
Review count274,288
Ease of use8.09.4
Ease of setup6.79.2
Quality of support8.59.5
Meets requirements8.29.4
NPS79.16666784.183919
Small Business96.2%46.5%
Mid-Market3.8%34.1%
Enterprise0.0%19.4%
Total page views12319,539
Total LLM citations484127,824

Reviewshake

Reviewshake is the best-in-class reputation management solution that is geared towards small and medium businesses and resellers. Our solution is hyper-focused on online reviews and offers benefits in four areas: managing reviews across 120+ sites, generating new reviews by asking customers for them, showcasing reviews to boost social proof and trust, as well as analyzing reviews and conducting competitive benchmarking.

Pros

    Birdeye

    Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX.

    Pros

    • Ease of Use
    • Helpful
    • Review Management
    • Customer Support
    • Features
    • Reviews