G2 Vendor Directory

Retention Science vs. MoEngage

A side-by-side comparison based on G2 review data.

MetricRetention Science

by Constant Contact

MoEngage

by MoEngage

Overall rating4.54.5
Review count34534
Ease of use9.09.1
Ease of setup8.49.0
Quality of support9.09.1
Meets requirements9.08.9
NPS58.82352973.025048
Small Business46.9%24.0%
Mid-Market40.6%54.6%
Enterprise12.5%21.4%
Total page views1142,307
Total LLM citations10617,453

Retention Science

Retention Science is the best way to target, engage and retain your customers. Our data-driven, SaaS-based Retention Marketing platform predicts customer behavior and delivers targeted multi-channel communications that increase revenue and encourage customer advocacy. We make sophisticated data science and marketing automation simple and accessible for marketing teams of all sizes. Retention Science, a Constant Contact company, is a provider of ecommerce-focused digital marketing services powered by intelligent technology and customer support to help sell more in less time.

Pros

  • AI Technology
  • Automation Efficiency
  • Easy Implementation
  • Customer Engagement
  • Easy Integration
  • Engagement Efficiency

MoEngage

MoEngage is an Agentic customer engagement platform trusted by 1,350+ global brands, including Coca-Cola, Flipkart, Starbucks, Citibank, Domino’s, T-Mobile, and OYO. We power personalized experiences for 2 billion users monthly, tracking over 1 trillion data points and delivering 100B+ messages per month. Founded in 2014 to solve repetitive customer engagement challenges, the platform has evolved into a full-stack solution that unifies data, AI, and engagement across 16+ channels. At the core of our platform is Merlin AI - a purpose-built Agentic AI for marketing teams.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Analytics
  • Campaign Management
  • Customer Support