G2 Vendor Directory

Retention Science vs. Hightouch

A side-by-side comparison based on G2 review data.

MetricRetention Science

by Constant Contact

Hightouch

by Hightouch

Overall rating4.54.6
Review count34424
Ease of use9.09.3
Ease of setup8.49.2
Quality of support9.09.3
Meets requirements9.09.1
NPS58.82352973.286052
Small Business46.9%26.7%
Mid-Market40.6%60.1%
Enterprise12.5%13.2%
Total page views1142,394
Total LLM citations10620,537

Retention Science

Retention Science is the best way to target, engage and retain your customers. Our data-driven, SaaS-based Retention Marketing platform predicts customer behavior and delivers targeted multi-channel communications that increase revenue and encourage customer advocacy. We make sophisticated data science and marketing automation simple and accessible for marketing teams of all sizes. Retention Science, a Constant Contact company, is a provider of ecommerce-focused digital marketing services powered by intelligent technology and customer support to help sell more in less time.

Pros

  • AI Technology
  • Automation Efficiency
  • Easy Implementation
  • Customer Engagement
  • Easy Integration
  • Engagement Efficiency

Hightouch

Hightouch is the leading data and Agentic Marketing Platform for modern marketing teams. Trusted by brands like Domino’s, Autotrader, cars.com, Superhuman (formerly Grammarly), and PetSmart, Hightouch helps marketers deliver personalized experiences, optimize performance, and move faster with data and AI. With Hightouch, business users can drive revenue, grow brand awareness, and maximize ROI without relying on engineering.

Pros

  • Ease of Use
  • Easy Integration
  • Easy Setup
  • Easy Integrations
  • Integrations
  • Customer Support