G2 Vendor Directory

Retention Science vs. Fullstory

A side-by-side comparison based on G2 review data.

MetricRetention Science

by Constant Contact

Fullstory

by Fullstory

Overall rating4.54.5
Review count341,052
Ease of use9.08.5
Ease of setup8.48.6
Quality of support9.09.1
Meets requirements9.08.9
NPS58.82352970.667957
Small Business46.9%37.8%
Mid-Market40.6%43.9%
Enterprise12.5%18.3%
Total page views1143,734
Total LLM citations10623,312

Retention Science

Retention Science is the best way to target, engage and retain your customers. Our data-driven, SaaS-based Retention Marketing platform predicts customer behavior and delivers targeted multi-channel communications that increase revenue and encourage customer advocacy. We make sophisticated data science and marketing automation simple and accessible for marketing teams of all sizes. Retention Science, a Constant Contact company, is a provider of ecommerce-focused digital marketing services powered by intelligent technology and customer support to help sell more in less time.

Pros

  • AI Technology
  • Automation Efficiency
  • Easy Implementation
  • Customer Engagement
  • Easy Integration
  • Engagement Efficiency

Fullstory

Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-centric enterprises rely on Fullstory to uncover and eliminate the friction buried between clicks and across workflows, turning frustrated visitors and employees into unwavering advocates.

Pros

  • Ease of Use
  • Insights
  • Customer Support
  • Helpful
  • Data Analytics
  • Session Replay