Retention Science vs. Fullstory
A side-by-side comparison based on G2 review data.
| Metric | Retention Science | Fullstory |
|---|---|---|
| Overall rating | 4.5 | 4.5 |
| Review count | 34 | 1,052 |
| Ease of use | 9.0 | 8.5 |
| Ease of setup | 8.4 | 8.6 |
| Quality of support | 9.0 | 9.1 |
| Meets requirements | 9.0 | 8.9 |
| NPS | 58.823529 | 70.667957 |
| Small Business | 46.9% | 37.8% |
| Mid-Market | 40.6% | 43.9% |
| Enterprise | 12.5% | 18.3% |
| Total page views | 114 | 3,734 |
| Total LLM citations | 106 | 23,312 |
Retention Science
Retention Science is the best way to target, engage and retain your customers. Our data-driven, SaaS-based Retention Marketing platform predicts customer behavior and delivers targeted multi-channel communications that increase revenue and encourage customer advocacy. We make sophisticated data science and marketing automation simple and accessible for marketing teams of all sizes. Retention Science, a Constant Contact company, is a provider of ecommerce-focused digital marketing services powered by intelligent technology and customer support to help sell more in less time.
- AI Technology
- Automation Efficiency
- Easy Implementation
- Customer Engagement
- Easy Integration
- Engagement Efficiency
Fullstory
Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-centric enterprises rely on Fullstory to uncover and eliminate the friction buried between clicks and across workflows, turning frustrated visitors and employees into unwavering advocates.
- Ease of Use
- Insights
- Customer Support
- Helpful
- Data Analytics
- Session Replay