G2 Vendor Directory

Retention Science vs. Dotdigital

A side-by-side comparison based on G2 review data.

MetricRetention Science

by Constant Contact

Dotdigital

by Dotdigital

Overall rating4.54.4
Review count341,245
Ease of use9.08.9
Ease of setup8.48.4
Quality of support9.09.0
Meets requirements9.08.8
NPS58.82352957.790602
Small Business46.9%40.4%
Mid-Market40.6%46.5%
Enterprise12.5%13.1%
Total page views1142,272
Total LLM citations1068,904

Retention Science

Retention Science is the best way to target, engage and retain your customers. Our data-driven, SaaS-based Retention Marketing platform predicts customer behavior and delivers targeted multi-channel communications that increase revenue and encourage customer advocacy. We make sophisticated data science and marketing automation simple and accessible for marketing teams of all sizes. Retention Science, a Constant Contact company, is a provider of ecommerce-focused digital marketing services powered by intelligent technology and customer support to help sell more in less time.

Pros

  • AI Technology
  • Automation Efficiency
  • Easy Implementation
  • Customer Engagement
  • Easy Integration
  • Engagement Efficiency

Dotdigital

Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your marketing teams create connected, personalized experiences across every channel. You can bring all your customer data together, understand your audience, and automate journeys that drive real results.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Email Marketing
  • Features
  • Intuitive