G2 Vendor Directory

Retain Cloud vs. Klient PSA

A side-by-side comparison based on G2 review data.

MetricRetain Cloud

by AdvT

Klient PSA

by Klient Software

Overall rating4.24.5
Review count1398
Ease of use9.28.7
Ease of setup8.48.2
Quality of support8.89.1
Meets requirements8.49.1
NPS38.46153868.817204
Small Business18.2%57.3%
Mid-Market45.5%41.7%
Enterprise36.4%1.0%
Total page views227469
Total LLM citations2091,318

Retain Cloud

The Only Platform Built to Unify Resource Planning for Professional Services — Now with AI and Enhanced Skills Taxonomy Established in 1992, Retain is the world’s first platform built to give professional services firms and complex, multi-entity organisations one place to plan, schedule, and forecast across every department. No more spreadsheets. No more disconnected tools. Just a single, intuitive system that brings clarity and control to resourcing. With AI-powered insights, a governed skills taxonomy, and behavioural profiling, Retain goes beyond availability.

Pros

  • Dashboard Features
  • Ease of Use
  • Features
  • Time-saving
  • Reporting
  • Simple

Klient PSA

Klient PSA is a Professional Services Automation (PSA) platform built 100% natively on Salesforce. It is designed for professional services organizations of roughly 50 to 1,000 people — consulting firms, SaaS services teams, systems integrators, and agencies — that already run on Salesforce and want delivery, finance, and customer data in one system instead of in a PSA bolted on beside the CRM. Because Klient PSA runs inside your existing Salesforce org, projects, resources, timesheets, and invoices share the same records, permissions, and reports as your pipeline.

Pros

  • Ease of Use
  • Project Management
  • Resource Management
  • Flexibility
  • Comprehensive Features
  • Updates