Resolve AI vs. Rootly
A side-by-side comparison based on G2 review data.
| Metric | Resolve AI | Rootly |
|---|---|---|
| Overall rating | 4.3 | 4.8 |
| Review count | 67 | 167 |
| Ease of use | 8.7 | 9.3 |
| Ease of setup | 8.8 | 9.0 |
| Quality of support | 8.9 | 9.6 |
| Meets requirements | 8.8 | 9.4 |
| NPS | 53.125 | 89.820359 |
| Small Business | 68.7% | 12.7% |
| Mid-Market | 29.9% | 57.2% |
| Enterprise | 1.5% | 30.1% |
| Total page views | 233 | 1,440 |
| Total LLM citations | 544 | 6,832 |
Resolve AI
Resolve AI is an AI-powered service desk built for Teams & Slack that resolves employee issues autonomously using agentic AI, reducing tickets and improving productivity.
Rootly
Rootly is the AI-native on-call and incident management platform that helps you resolve incidents faster, improve system resilience, and streamline on-call operations. It’s your always-on production AI agent that automates root cause analysis and identifies patterns that drive continuous improvement—trusted by thousands of companies like NVIDIA, Replit, Elastic, Canva, Clay, DoorDash, SoFi, and Superhuman.
- Ease of Use
- Slack Integration
- Customer Support
- Automation
- Integrations
- Easy Setup