Resolve AI vs. New Relic
A side-by-side comparison based on G2 review data.
| Metric | Resolve AI | New Relic |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 67 | 584 |
| Ease of use | 8.7 | 8.6 |
| Ease of setup | 8.8 | 8.9 |
| Quality of support | 8.9 | 8.8 |
| Meets requirements | 8.8 | 9.1 |
| NPS | 53.125 | 59.753954 |
| Small Business | 68.7% | 27.5% |
| Mid-Market | 29.9% | 43.1% |
| Enterprise | 1.5% | 29.4% |
| Total page views | 233 | 1,950 |
| Total LLM citations | 544 | 25,177 |
Resolve AI
Resolve AI is an AI-powered service desk built for Teams & Slack that resolves employee issues autonomously using agentic AI, reducing tickets and improving productivity.
New Relic
New Relic is the all-in-one Intelligent Observability platform built to help engineering and IT teams plan, build, deploy, and run software with confidence. By unifying metrics, events, logs, and traces into a single, secure telemetry cloud, New Relic gives over 25 million engineers real time visibility and AI-powered insights across their entire digital estate, from code to cloud. Designed to replace fragmented point solutions, New Relic consolidates full-stack observability into a single source of truth.
- Ease of Use
- Real-time Monitoring
- Monitoring
- Insights
- Analytics
- User Interface