G2 Vendor Directory

Repair-CRM vs. ServiceTitan

A side-by-side comparison based on G2 review data.

MetricRepair-CRM

by E-Software

ServiceTitan

by ServiceTitan

Overall rating5.04.4
Review count10381
Ease of use10.08.6
Ease of setup10.07.1
Quality of support10.08.0
Meets requirements10.08.9
NPS10066.042781
Small Business90.0%65.7%
Mid-Market10.0%32.4%
Enterprise0.0%1.9%
Total page views353,706
Total LLM citations5640,093

Repair-CRM

Our mission is to help small field service companies grow with a Modern Field Service Solution! Schedule & Dispatch technicians and track their progress with GPS. Affordable ($39 / month for 5 users), making it ideal for companies with 3-15 technicians. Cloud-based admin + Mobile Apps. Asset tracking, photos & signature capturing. Start your free trial (no credit card required)

Pros

    ServiceTitan

    Ready to grow your service business? Meet ServiceTitan. ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. ServiceTitan is powerful yet easy to use, combining scheduling, dispatch, invoicing, sales, marketing, reporting, and more in a mobile, cloud-based platform.

    Pros

    • Ease of Use
    • Customer Support
    • Features
    • Tracking
    • Efficiency
    • Improvement