G2 Vendor Directory

RemotePC vs. Cisco Webex Support

A side-by-side comparison based on G2 review data.

MetricRemotePC

by IDrive

Cisco Webex Support

by Cisco

Overall rating4.74.2
Review count70644
Ease of use9.68.9
Ease of setup9.58.8
Quality of support9.39.0
Meets requirements9.58.8
NPS83.61823445.238095
Small Business90.7%29.5%
Mid-Market7.3%25.0%
Enterprise2.0%45.5%
Total page views2,032105
Total LLM citations9,707115

RemotePC

RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose. RemotePC lets you access your remote computers directly via the web, with no software installation required. Includes plans for consumers, small businesses, and large enterprises

Pros

  • Ease of Use
  • Easy Setup
  • Easy Access
  • Affordable
  • Remote Access
  • Mobile Compatibility

Cisco Webex Support

Cisco Webex Support is a comprehensive remote support solution designed to deliver real-time technical assistance and customer service globally. By enabling support teams to address issues promptly, it helps decrease call durations, achieve faster resolutions, and reduce overall support costs. This platform empowers organizations to meet and exceed customer expectations by providing efficient and effective support services.

Pros

  • Ease of Use
  • Mobile Compatibility
  • Remote Support
  • Remote Control
  • Intuitive