G2 Vendor Directory

Remote Eye vs. XMReality

A side-by-side comparison based on G2 review data.

MetricRemote Eye

by Wideum

XMReality

by XMReality

Overall rating4.74.5
Review count3338
Ease of use9.69.3
Ease of setup9.79.3
Quality of support9.39.5
Meets requirements9.59.0
NPS83.33333365.789474
Small Business39.4%39.5%
Mid-Market27.3%23.7%
Enterprise33.3%36.8%
Total page views5330
Total LLM citations4281

Remote Eye

Wideum is a remote service technology company, innovating in applications for smartphones, tablets and smart glasses. Our proprietary software allows users to execute difficult tasks and operation maintenance with remote assistance thanks to information sharing between field service operators and support departments. Remote Eye is a remote assistance software that improves communication and knowledge management between an Expert, remotely and a local Operator.

Pros

  • Time Management
  • Reporting
  • Simplicity
  • Integrations
  • Cost Efficiency
  • Easy Integration

XMReality

XMReality provides a remote visual assistance solution built for your enterprise, always fully secure and customizable to align with your brand. Enhanced by augmented reality and designed for ease of use, XMReality is powerful enough to make remote problem-solving faster than ever before and still simple enough to have anyone in your organization use it. With zero implementation time, you can get started immediately. XMReality AB (publ) is a market leader in remote visual assistance, and our solution is used globally in more than 60 countries.

Pros