G2 Vendor Directory

Remote Eye vs. Vuforia Chalk

A side-by-side comparison based on G2 review data.

MetricRemote Eye

by Wideum

Vuforia Chalk

by PTC

Overall rating4.74.4
Review count3317
Ease of use9.69.3
Ease of setup9.710.0
Quality of support9.38.6
Meets requirements9.58.5
NPS83.33333358.823529
Small Business39.4%47.1%
Mid-Market27.3%41.2%
Enterprise33.3%11.8%
Total page views5385
Total LLM citations42171

Remote Eye

Wideum is a remote service technology company, innovating in applications for smartphones, tablets and smart glasses. Our proprietary software allows users to execute difficult tasks and operation maintenance with remote assistance thanks to information sharing between field service operators and support departments. Remote Eye is a remote assistance software that improves communication and knowledge management between an Expert, remotely and a local Operator.

Pros

  • Time Management
  • Reporting
  • Simplicity
  • Integrations
  • Cost Efficiency
  • Easy Integration

Vuforia Chalk

Quickly scale problem-solving guidance, support and expertise to your factory operations & service teams with augmented reality. Vuforia Chalk is a powerful collaboration and communication tool for your organization’s experts to provide real-time assistance to technicians facing complex or unfamiliar challenges. Vuforia Chalk combines advanced augmented reality (AR) with real-time communications to connect a field technician with an expert so that the expert can see and discuss the situation in the field.

Pros